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Effective Date: 1/1/2010
This Privacy Policy describes how Clopton Capital Lending, LLC (“Company,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit our website, submit an inquiry, apply for financing, communicate with us, or otherwise use our services.
We may collect the following categories of information:
Information you provide to us
Contact information: name, email address, phone number, mailing address
Business information: company name, entity type, industry, time in business
Financing request details: requested product type, loan amount, purpose, timing, property details (if applicable)
Application-related information you submit: financial statements, bank statements, tax returns, rent rolls, operating statements, credit-related information (where applicable), and other documents you choose to provide
Communications: messages you send us via forms, email, phone, SMS, or other channels
Information collected automatically
Device and usage information: IP address, browser type, device identifiers, pages visited, referring/exit pages, date/time stamps, and similar analytics data
Cookies and tracking technologies: data collected through cookies/pixels to help operate, secure, and improve the site (see “Cookies” below)
We use personal information for the following purposes:
To provide and operate our services, including responding to inquiries and evaluating financing requests
To communicate with you about your inquiry, application, requested services, and next steps
To request and receive documents needed for underwriting or processing
To schedule calls/appointments and send service-related updates
To improve our website, services, customer experience, and internal operations
To prevent fraud, protect our rights, and maintain the security of our systems
To comply with applicable legal, regulatory, and contractual requirements
We may share personal information in the following circumstances:
Service providers (vendors)
We may share information with vendors who help us operate our business (e.g., website hosting, analytics, CRM systems, document management, communication providers, and IT support). These vendors are authorized to use personal information only as necessary to provide services to us.
Financing partners (as directed by you)
If you request that we arrange or broker financing options, we may share relevant information with potential lenders, capital providers, or other financing partners to evaluate your request, provide indicative terms, underwrite, and/or process your application—consistent with your request and the services we provide.
Legal and compliance
We may disclose information to comply with law, regulation, subpoena, or legal process; to protect the rights, property, and safety of the Company, our customers, or others; and to enforce agreements.
Business transfers
If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, information may be transferred as part of that transaction.
If you opt in to receive SMS messages from Clopton Capital Lending, LLC, we may send you service-related texts regarding your inquiry, application, appointments, document requests, and status updates (for example: appointment reminders, application/document requests, and application status updates).
Messaging frequency may vary.
Message and data rates may apply.
To opt out at any time, text STOP.
SMS consent is not shared with third parties or affiliates.
We may use cookies and similar technologies to:
Remember preferences and improve site functionality
Understand site traffic and usage trends
Improve performance and user experience
You can control cookies through your browser settings. Disabling cookies may affect site functionality.
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary based on the type of data and the purpose for which it is processed.
Depending on your location, you may have rights regarding your personal information, such as requesting access, correction, deletion, or information about our processing. You may also opt out of certain communications at any time.
To exercise privacy-related requests, contact us using the information below.
Our website and services are not directed to children under 13 (or under 16 in certain jurisdictions), and we do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. We will post the updated version on this page and update the “Effective Date” above.
If you have questions about this Privacy Policy or our privacy practices, contact:
Chicago based Clopton Capital is a national commercial mortgage broker dedicated to matching borrowers interested in multifamily, industrial, commercial, & mixed-use real estate to lenders aligned exactly with their needs for asset-backed funding.
Commercial Insurance Products are offered through Clopton Insurance Services, LLC.
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